How to free up upload space?

  • agrobig
    Perguntado em 16 de julho de 2024 às 08:57
    you sent

    Bom dia, estou com o limite de upload quase cheio. Tem com eu apagar os uploads referente a um determinado periodo apos eu fazer o backup dos dados. Posso fazer isso atraves de qual link. ? Ou onde apagar os uploads


  • Cyrus Jotform Support
    Respondido em 16 de julho de 2024 às 09:12

    Hi Willian,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, to free up upload space, go to the Trashed entries and purge your deleted submissions. Let me show you how:

    1. On the Jotform Tables page, under the Form tab, click on the Three Dots icon.

    2. In the dropdown list, click on Trashed Entries.

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    3. In the window that comes up on the right side of the page, choose the Deleted Submission.

    4. In the Trash panel, select the entries to delete, then click Delete Forever.

    5. Click Delete in the confirmation dialog.

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    You can also check our guide about how to delete form submission data for more information.

    Give it a try and let us know if you need any help.

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