Email was not sent?

  • ingridlugli
    Perguntado em 12 de julho de 2024 às 17:42

    Boa noite!

    Criei um forms e fiz dois testes os quais nao fui notificada por e-mail.

    Pode me ajudar, por favor?

    Obrigada!

  • Camila Jotform Support
    Respondido em 12 de julho de 2024 às 18:20

    Hi ingridlugli,

    I just wanted to remind you that we don't currently have Portuguese Support agents who can help you. So I'll be helping you in English using Google Translate, and you can reply in whichever language you feel comfortable using.

    Now, coming back to your question, I checked your email history and the email was sent successfully. I also made a test submission to your form, and it was also sent to your email. Can you verify if you are able to receive it? The notification’s email was set to contasapagar.ct@atlascopco.com. Can you check the spam/junk folder?

    Once we hear back from you, we'll be able to move forward with a solution.

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