Suspended account

Bom Dia

Criei um formulário que acaba solicitando uma senha no final do formulário, acredito que minha conta foi bloqueada por causa disso!
Poderia excluir esse campo e reativar minha conta?

Hi Felipe,

Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, Your account was suspended because you’ve got a form named FICHA DE CONSTITUIÇÃO DE MEI  that’s breaking our Terms of Use by collecting login credentials.

If you agree to follow our Terms of Use and let us delete the offending fields mentioned above, we can go ahead and lift the suspension on your account.

Once we hear back from you, we'll be able to move forward with this.

Olá Jovito

Pode fazer a exclusão do campo sem problemas.

Hi Felipe,

I have deleted the offending field and reactivated your account. You can try logging into your account again using your previous credentials.

Let us know if there’s anything else we can help you with.