Jotform continua enviando o mesmo e-mail

  • grupochalezinho_
    Perguntado em 10 de julho de 2024 às 17:51

    Boa noite, estamos recebendo repetidamente o mesmo jotform em todos os e-mails



    Jotform continua enviando o mesmo e mail Image 1 Screenshot 20

  • Jerlan Jotform Support
    Respondido em 10 de julho de 2024 às 18:44

    Hi grupochalezinho_,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, remember that you'd have to wait until they're available again.

    About the multiple emails you are getting, Our Developer Team is aware of the issue, and they are working on it right now. We'll let you know as soon as they get it fixed.

    Thanks for your patience, we appreciate it.

  • Sheena Jotform Support
    Respondido em 11 de julho de 2024 às 09:18

    Hi grupochalezinho_,

    Our developers informed us that the issue has been fixed. Can you go ahead and check again to confirm?

    Keep us updated, and let us know if you need any more help.