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Ivete_atendimentoPerguntado em 6 de julho de 2024 às 18:41
Boa noite
eu fiz compra de bronze R$ 234,00 reais por ano e não R$ 1.305,00.
no aguardo
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Hilary Jotform SupportRespondido em 6 de julho de 2024 às 21:26
Hi Ivete,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, after checking our system, I saw that you've paid USD$234 for the Bronze Yearly Plan. Please note that all subscription prices are set to USD. When you purchase a subscription, your bank will determine the price conversion from USD to your local currency. Check out the screenshot below:
Reach out again if you need any other help.