Limite de postagens mensal _ Plano Starter

Boa tarde!

Gostaria de entender como funciona o limite de postagens mensal do plano Starter. Trata-se de 30 dis corridos, ou quando o limite de 100 formulários submetidos é atingido, o upgrade é necessário?! Tenho um cliente que não aceita a mudança de formulário, mas também não me dá margem para contratar o plano anual.

Gostaria de um esclarecimento de vocês sobre o que poderia fazer. Eles tem um número de 200 associados

Hi Sileimar,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, you can definitely reply in whichever language you are comfortable with. If you'd rather have support in Portuguese, let us know and we can have them do that. I just want to let you know that you'd have to wait until they're available again.

If you wish to continue using the same form after the 100 submission limit is reached, it is recommended to upgrade to the next tier which is the Bronze Plan to increase your limit. You can also delete the submissions you currently have after downloading them so that you can clear up your submission limit and keep using your form on the Starter Plan. Let me show you how you can delete and purge your submissions:

1. In Form Builder, click on the drop-down button which is located beside the Jotform logo at the top left corner of the page, then click on Jotform Tables.
2. Once you are in Jotform Tables, delete the submission you wish to remove.
3. When you have deleted the submission that you wish to remove, click on the 3 vertical dots on the tab where your form's name is located then click on Trashed Entries.
4. Since deleted submissions stay in the Trashed Entries for 30 days, you can completely delete it forever by going to that folder and deleting it there as well.

Give it a try and let us know how it goes.

Hi Sileimar,

Regarding the submission limits, your total submission limit is 500, but your monthly submission limit is 100. This means each month you can accommodate up to 100 submissions until your total submission reaches its limit which is 500 total submissions.

Thanks for your patience and understanding, we appreciate it.