Mensagem de formulário acima da cota

  • suamarcadesign.sm
    Perguntado em 4 de julho de 2024 às 07:53

    Meu formulario está indisponível para receber respostas pois mostra que está acima do limite, mas eu já limpei todo o cache e apaguei toda a caixa de excluídos e não resolveu.

  • Jerlan Jotform Support
    Respondido em 4 de julho de 2024 às 08:00

    Hi suamarcadesign.sm,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, remember that you'd have to wait until they're available again.

    About the issue, I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

  • Jerlan Jotform Support
    Respondido em 4 de julho de 2024 às 08:12

    Hi suamarcadesign.sm,

    We have refreshed your account on our end and, your form should work now.

    Give it a try and let us know if you need any help.