Formulário via Mobile.

  • alessandra.alvzz
    Perguntado em 3 de julho de 2024 às 15:12

    Boa tarde!!!

    Criamos um formulário, porém na visualização Web ele está deconfigurado. Não aparece todos os campos para preencher.

    VERSÃO WEB. Tudo bem!

    Formulário via Mobile Screenshot 30

    VERSÃO MOBILE: Não aparece todos os campos

    Formulário via Mobile Screenshot 41

    Como podemos resolver isso?

    Link do formulário: https://pages.camys.com.br/atacado




    Aguardo retorno! Atenciosamente,



  • Mafe_M Jotform Support
    Respondido em 3 de julho de 2024 às 17:30

    Hi alessandra.alvzz,

    Thank you for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, When i tested your form in a mobile device, the asme thing happened to me. The form is not entirely seen. Can you try to embed the form using its iframe code. Let me show you how:

    1. In Form Builder, click on Publish.
    2. Select Embed.
    3. Then choose iframe.
    4. Click on the Copy Code button.

    Form showing as Incomplete Values Image 1 Screenshot 20 Screenshot 31 Screenshot 10

    Give it a try and let us know how it goes.

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