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Pereira_EzequielPerguntado em 3 de julho de 2024 às 14:53
Boa tarde
Quando fazemos a exportacao do formulario, o campo de assinatur fica muito pequeno.
Consigo resolver? antes de finalizar a assinatura mensal do Jott eu precisava testar para ver se consigo.
Cada assinatura sai em um tamanho diferente, preciso deixar o maior possivel esse campo.
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Wilson Jotform SupportRespondido em 3 de julho de 2024 às 17:33
Hi Pereira_Ezequiel,
Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, when I cloned and tested your form, the same thing happened for me. After investigating it a bit, I found a solution. I noticed that the other signature field width is only 500 and the other one is 1500, all you need to do is match it to 1500. It's really easy to fix. Let me show you how:
1. In Form Builder, click the signature field and choose the gear icon.
2. Change the width size to 1500.Check out the screenshot below to see my results:
Give it a try and let us know how it goes.