Anexos não estão indo em formulários com respostas automáticas por ermail

Fiz um formulário onde será enviado um e-mail após submeter, porém o anexo em pdf não vai no e-mail

Hi Marilia,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, Can you send me the link to your form so I can take a look at it for you? If you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Sim
https://form.jotform.com/232724569033659

Hi Marillia,

I'm assuming you're referring to the Curso PDF attached to the Autoresponder Email, that's currently set as an email attachment, as seen in the screenshot below:

There's a 5 MB limit to the size of a file you set as an email attachment, and your PDF file is exactly 10 MB. Your form responders will get the error message below when they receive Autoresponder Email:

I recommend using any of the third-party tools here to compress your PDF file before setting it up as an attachment. If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better?

Let us know if you need any more help.