Formulários desativados por atingir limite

  • eventogyn
    Perguntado em 1 de julho de 2024 às 08:23

    Prezados

    Peço auxílio, pois em junho 2024, realmente atingi o limite mensal, 1023 envios, porém, hoje, 01/07, o limite não foi reestabelecido, como deveria ser para este mes que não tive nenhum envio.

    Obrigado

  • Chris_L Jotform Support
    Respondido em 1 de julho de 2024 às 08:37

    Hi Jean,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I can see that your submission limit has been reset. Can you check again? I also cleared that the cache of your forms.

    Give it a try and let us know how it goes.