atualização de upload

  • gruposoeasy
    Perguntado em 26 de junho de 2024 às 03:40

    Bom dia solicito atuliazação de upload, não consigo utilizar nenhum formulário.

  • Jessica Jotform Support
    Respondido em 26 de junho de 2024 às 05:53

    Hi gruposoeasy,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, you have more than 6000+ files in this form, so to free your Upload Space, you will need to delete your submissions. Before deleting, we also strongly suggest you to download a copy of your submissions first.

    Next, when you delete your submissions, the submission will not be deleted yet, but will remain in Trashed Entries for 30 days before it is permanently deleted from our server. During this period, the submissions and its attachment will still be counted toward your Upload Space, so you will need to manually purged it too. Purging your submission is easy, let me show you how:

    1. Click on the three-dot icon beside your sheet's name.
    2. Select Trashed entriesForm is still showing overquota error Image 2 Screenshot 51 Screenshot 10 Screenshot 10 Screenshot 10 Screenshot 10 Screenshot 10 Screenshot 10 Screenshot 10 Screenshot 10 Screenshot 10
    3. In Trash window on the right, select the submissions to delete, then select Delete Forever.
    4. Finally, select Delete in the confirmation dialog.Form is still showing overquota error Image 3 Screenshot 62 Screenshot 21 Screenshot 21 Screenshot 21 Screenshot 21 Screenshot 21 Screenshot 21 Screenshot 21 Screenshot 21 Screenshot 21

    Let us know if you need more help.

 
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