atualização de upload

Bom dia solicito atuliazação de upload, não consigo utilizar nenhum formulário.

Hi gruposoeasy,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, you have more than 6000+ files in this form, so to free your Upload Space, you will need to delete your submissions. Before deleting, we also strongly suggest you to download a copy of your submissions first.

Next, when you delete your submissions, the submission will not be deleted yet, but will remain in Trashed Entries for 30 days before it is permanently deleted from our server. During this period, the submissions and its attachment will still be counted toward your Upload Space, so you will need to manually purged it too. Purging your submission is easy, let me show you how:

1. Click on the three-dot icon beside your sheet's name.
2. Select Trashed entries
3. In Trash window on the right, select the submissions to delete, then select Delete Forever.
4. Finally, select Delete in the confirmation dialog.

Let us know if you need more help.

Boa noite,

Por diversas vezes venho tentando localizar da forma que voces informam a excluzão dos arquivos já baixados e excluidos e não encontro, solciito que seja verificado o espaço ja que foi feito a exclusão e permanecemos sem espaço.

Hi gruposoeasy,

I've gone ahead and cleared your form caches as an additional aid, and it appears to be working properly.

Give it a try and reach out again if you have any other questions.