Duvidas sobre meu plano

  • welenson
    Perguntado em 25 de junho de 2024 às 15:34

    Por favor, as opções do meu plano, o que é mensal?

    As respostas por exemplo, todo mês é zerada?


    Duvidas sobre meu plano Image 1 Screenshot 20

  • Neil Enterprise Support
    Respondido em 25 de junho de 2024 às 15:41

    Hi welenson,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question: Yes, the monthly limits reset every month. When you hit a monthly limit, you can either wait for the counter to reset on the first day of the limit reset period or upgrade your account to increase your limits. You can check the start date of your next limit reset period from your Account Usage page. Let me walk you through it:

    1. Go to this link to view the Account Usage page.
    2. You can see the monthly limit reset date beside the Monthly Usage.

    Duvidas sobre meu plano Image 1 Screenshot 20By the way, here’s a list of form features with monthly limits:

    • Submissions — The total number of entries from all your forms or imports your account can have monthly.
    • Note: A submission is when an entry is successfully created from your form. Entries created via Import Data are considered submissions.
    • Form Views — The total number of times, account-wide, your forms can be viewed. For more information, see Form View Limits.
    • Payment Submissions — The total number of submissions, from all your forms with payment integrations, your account can receive monthly.
    • Monthly Signed Documents — The total number of signing processes completed, from all your Sign documents, your account can have every month.

    Reach out again if you have any other questions.