FORMULÁRIO

  • marcilenemagalhaes74
    Perguntado em 21 de junho de 2024 às 15:59

    FIZ O FORMULARIO

    NÃO CONSIGO ENVIAR

    INFORMA

    múltiplos envios está desativada. COMO ATIVAR ?

  • Gian Jotform Support
    Respondido em 21 de junho de 2024 às 16:20

    Hi marcilenemagalhaes74,

    Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I'm quite unsure about the issue. Are you referring to the notification email? If yes, Starter accounts can only have one recipient for notification emails. You need to upgrade to a plan to add multiple recipients.

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that. Also, please share the URL of the form.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.