Reactivate My Account

reative a minha pergunta

Hi Hack,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I'll need a bit of time to check your acount. I'll get back to you as soon as I can.

Thanks for your patience and understanding, we appreciate it.

Hi Hack,

I reviewed your account and found that it was suspended because you used the Formulário to collect login information. Note that collecting such sensitive information is a violation of our Terms of Use. We have removed the offeding field and reactivated your account.

Let us know if there's anything else we can help you with.