Meus limites serão reduzidos automaticamente se eu fizer downgrade?

Boa noite,

Preciso fazer o downgrade do meu plano atual (Ouro Mensal) para Prata Anual.

Fizemos esse upgrade recente para comportar um excesso de pageviews que tivemos.

Mas, nesse exato momento, estamos com 150.752 de 1.000.000 disponíveis. A tela de "uso" me informa que esses limites são renovados no dia 1 de Julho.

Minha pergunta é: se eu fizer a alteração do plano agora, o limite de pageviews vai reduzir instantaneamente e eu estaria acima do limite (de 100.000)? Ou eu posso ficar tranquilo, pois o limite só vai reduzir no dia 1 de Julho?

Obrigado!

Hi ramirosilva,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, when you downgrade your account back to Silver, the limits in your account will automatically adjust according to your active subscription. So, I'm afraid you'll go over your Form Views limit if you decided to upgrade before the next monthly reset.

Let us know if you have any other questions.

Thank you very much, Eliza.

You answer was very helpful.

Best regards.