Missing form

  • MacedoLarissa
    Perguntado em 19 de junho de 2024 às 10:00

    Sumiu um formulário já existente em minha conta. Eu recebo as respostas do formulário no e-mail larissa@fav105.com.br mas meu formlário não aparece nessa conta do jot form, preciso saber onde está o meu formulário!!

  • Israel Jotform Support
    Respondido em 19 de junho de 2024 às 10:05

    Hello Larissa,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    To confirm, are you referring to the form named FORMULÁRIO FAVORITOS? It seems that this form is associated with the account larimacedo2010, with the email lari.ma****2010@hotmail***m. Please log in to this account in order to see the form. In any case, if you forgot your password, you can reset it.  Resetting your Jotform account password is easy to do. Let me take you through it:

    1. Go to the Jotform Main Page and click on Login.

    How to reset password? Image 1 Screenshot 60 Screenshot 10

    2. On the login screen, click on Forgot Password.

    How to reset password? Image 2 Screenshot 71 Screenshot 21

    3. Enter your email address and then click on Send Reset Instructions.

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    4. You'll get an email with instructions about how to reset your password. In the email, click on Reset Password.

    How to reset password? Image 4 Screenshot 93 Screenshot 43

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    How to reset password? Image 5 Screenshot 104 Screenshot 54

    Your new password is now set and you can use it to log into your Jotform account.

    Let us know if you have any other questions.

 
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