Formulário não salva

  • ronaldoursulino160
    Perguntado em 16 de junho de 2024 às 18:10

    Problema com o forme não salva pra enviar

  • Mafe_M Jotform Support
    Respondido em 16 de junho de 2024 às 18:51

    Hi ronaldoursulino160,

    Thank you for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, can you explain a bit more about the issue, so I can get a better idea of what's happening? Is the form not generating a draft link after the save button is clicked? Is the form not sending a draft link in the email? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Once we hear back from you, we'll be able to move forward with a solution.


  • ronaldoursulino160
    Respondido em 17 de junho de 2024 às 07:25

    Só que acontece, eu fiz uma lista de presente porque vou casar aí anexei em um outro convite o form só que agora ele tá aparecendo uma mensagem que tem que atualizar a página que ela tá dando erro.

    a pessoa tá escolhendo o presente e na hora de salvar pra eliminar não salva da esse código no forms

  • ronaldoursulino160
    Respondido em 17 de junho de 2024 às 07:28

    Formulário não salva Image 1 Screenshot 20

  • Joeni Jotform Support
    Respondido em 17 de junho de 2024 às 08:14

    Hi Ronaldo,

    I cloned your form and tested it to see if I could replicate the issue, and I ran into the same issue. When I looked at your form, I saw that the error message referring to the product in the Gift Registry Widget wasn't configured correctly. Take a look at the screenshot below:

    Formulário não salva Image 1 Screenshot 40Let me show you how to fix it:

    1. In Form Builder, click the Gear icon of the Gift Registry Widget in your form.
    2. Under the General tab, add { } beside the Gift name and add the number of limit of the product.
    3. Then, click Update Widget.

    Formulário não salva Image 2 Screenshot 51 Check out the screencast of the result below:

    Formulário não salva Image 3 Screenshot 62 Give it a try and let us know how it goes.

 
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