Airtable integration: Save button is grayed out

Meu formulário está integrado ao airtable, mas quando eu tento adicionar um novo campo, ele não deixa eu "salvar" a ação, pois o botão verde não fica habilitado. Como eu resolvo isso?

Hello cocoonfamilyapp,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

I understand the Save button when setting up your Airtable integration is still greyed out. This happens when a field has not been matched correctly yet. Please double-check each line in your integration settings and ensure everything is mapped correctly. Once done, the Save button will be available.

Give it a try and let us know if you need any help.

Hello, thank you for helping me. However I tried it changing the same configuration and it is still not working :( I choose the same type in airtable and jotform and it is still not matching, I don't know why.

Hello cocoonfamilyapp,

Can you tell us the elements that you are trying to match so we can get an idea of what they are? Also, if you can tell us the type of field in Airtable that you are trying to match with your form, this will also help us get an idea of why they don't match. This is because in most cases, this happens when the field in Airtable does not accept the type of data that will be submitted from Jotform.

As soon as we hear back from you we'll have a better idea of what's happening and work on a solution.