My account was suspended

  • Gustavo
    Perguntado em 6 de junho de 2024 às 20:43

    estava mexendo e minha conta foi suspensa do nada, por favor verificar

  • Ericson_B Jotform Support
    Respondido em 6 de junho de 2024 às 21:16

    Hi Gustavo,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I'll need a bit of time to look into this. I'll get back to you as soon as I can.

  • Ericson_B Jotform Support
    Respondido em 7 de junho de 2024 às 07:44

    Hi Gustavo,

    It appears that your account was mistakenly suspended, so we reactivated it.

    Let us know if there's anything else we can help you with.