Reembolso

  • apucaranamj
    Perguntado em 6 de junho de 2024 às 12:30

    Assinei e não gostei, gostaria de pedir o reembolso

  • Gaud Jotform Support
    Respondido em 6 de junho de 2024 às 12:42

    Hi MJ Apucarana,

    Thanks for reaching out to Jotform Support. Our Portuguese support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But it might take a while until they're available again.

    Now, coming back to your question, I noted that you cancelled your monthly Bronze subscription on June 6th, 2024. Initially, you subscribed on May 13th, 2024. For the refund request, you will need to fill out this form and our team will assess your application and get back to you with an update.

    Let us know if you need any other help.