Obtendo mensagem de sobrecota de espaço de upload ao acessar o formulário.

  • Couto_William
    Perguntado em 6 de junho de 2024 às 08:22

    Olá, já fiz a limpeza, tenho limite e ao acessar o formulário mostra:

    You've run out of upload quota!

    Preciso urgente regularizar isso, pois os clientes estão nos cobrando.

    Obrigado e fico no aguardo

  • Silvano Jotform Support
    Respondido em 6 de junho de 2024 às 08:30

    Hi Couto_William,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I've cleared your form's cache to refresh your forms. This normally fixes temporary issues. After doing so, your SUA AVALIAÇÃO form seems to be working already.

    Give it a try and reach out to us if you have any other questions.