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Caso eu faça um upgrade para outro plano, tendo em vista que o meu plano atual foi renovado em abril, com o upgrade eu pagaria somente a diferença de valor do que eu paguei no plano atual para o novo, ou seria um pagamento integral no novo plano?

Hi develophed,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are currently busy assisting other Jotform users. However, I'd be happy to help you in English using Google Translate and you can reply in whichever language you feel comfortable using. If you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. 

Now, let me help you with your question. Yes, that is correct. It is possible to upgrade to a higher plan and our payment processor will automatically process the difference between your old and new plan.

The process that will take place on the upgrade is the annual total amount of subscription divided by 12 for the number of months per year, then the answer will be multiplied by the remaining months of your subscription. The total for the remaining months will be automatically deducted from the price of the subscription upgrade.

The prorated amount will not show up when you proceed to checkout. Instead, the prorated amount will show up on the invoice.

Let us know if you have any other questions.