Conta: Partilhar o acesso aos carregamentos de ficheiros

  • cantacom
    Perguntado em 3 de junho de 2024 às 08:46

    Bom dia.

    Gostaria de saber como compartilhar o acesso ao link do arquivo submetido em um formulário a terceiros. Eles terão acesso à integração do Google Sheets, mas não é possível abrir os arquivos pelo link se não tiver conta no JotForm. Porém, precisaria que eles conseguissem clicar e já acessar o arquivo para reprodução.

  • Jemuel Jotform Support
    Respondido em 3 de junho de 2024 às 08:49

    Hi Cantacom,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are currently busy assisting other Jotform users. However, I'd be happy to help you in English using Google Translate and you can reply in whichever language you feel comfortable using. If you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. 

    Now, let me help you with your question. To stop our system from asking you to login to see/download your submission attachments, we just need to disable the requirement to Login to View Uploaded Files. It's easy to do, but we'll need to do that on the Desktop version of Jotform because it's not available yet on the Jotform Mobile App. Let me walk you through it:

    1. Login to your Jotform account.
    2. Hover your mouse over your Avatar/Profile picture on the right side of the screen.
    3. In the dropdown, click on Settings, or click on this link to go directly to your Settings page.
    4. Now, go to the Security tab and uncheck the box next to Require Login to View Uploaded Files under the Privacy section.

    Conta: Partilhar o acesso aos carregamentos de ficheiros Image 1 Screenshot 20

    That's it. Now, you won't have to login to see/download files uploaded with your submissions. We also have a guide to help you learn How to Unrequire a Login to View Uploaded Files.

    Give it a try and let us know if you need any help.