Form Over Quota: Account limits reached

Olá,

continuo a receber a informação que este formulário atingiu o limite,

mas ainda não foi usado este mês.

Os limites não são mensais?

Obrigado

https://form.jotform.com/240783748771065

Hello brodrigues25,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

I’m sorry you're having difficulties with this. I have recalculated your account limit and cleared your form cache. You should not see the over limit message now.

Let us know if there’s anything else we can help you with.