Enviou uma solicitação para ser contatado pela Enterprise Sales team, mas não recebeu resposta

  • jcesar12999
    Perguntado em 28 de maio de 2024 às 14:07

    O problema foi por que estava usando mais de uma sessão de login mesmo.


    Ontem já tinha solicitado o contato de um representante, mas até agora não entraram em contato comigo.


    Demora assim mesmo para entrarem em contato?


    Esse contato é feito via ligação ou whatssap?

  • Rene Jotform Support
    Respondido em 28 de maio de 2024 às 14:19

    Hi Julio,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I’m sorry that you haven’t heard back from the Enterprise Sales Team even though you filled out the Jotform Enterprise Sales Contact Request. I’ve gone ahead and contacted the Enterprise Sales Team and informed them about this, so someone should be contacting you via email shortly. 

    In the meantime, please search your entire email inbox for any messages originating from a Jotform.com domain, as the message could have been filed under your spam or junk folders.

    Thanks for your patience and understanding, we appreciate it.

  • Parker Jotform Support
    Respondido em 28 de maio de 2024 às 14:23

    Hi Julio,

    Thank you for your patience. Can you provide us the email that you used to fill out the Enterprise Sales contact form since it doesn't accept free email domains? Once we can locate the submission we can forward it to the sales team.

    You can also provide us the following information and we can forward that to the sales team also.

    Name:

    Email:

    Country(If United States include state):

    Any additional information that could be relevant to the sales team:

    Once we hear back we can make sure your information has been seen by the sales team.

  • jcesar12999
    Respondido em 28 de maio de 2024 às 14:36

    Nome: Julio

    Email: welenson@outlook.com

    País (se os Estados Unidos incluírem o estado): Brasil

    Qualquer informação adicional que possa ser relevante para a equipe de vendas:

    Seria possivel entrar em contato via whatsapp, se sim poderia entrar pelo numero 5511 969090832


    A principio estamos precisando contratar mais 3 usuarios.


    Qual o meio de contato que o representante entra em contato?