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TrendByte Technology and MarketingPerguntado em 24 de maio de 2024 às 19:12
Gostaria de saber o motivo da minha conta estar suspensa!
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Mafe_M Jotform SupportRespondido em 24 de maio de 2024 às 19:58
Hi TrendByte Technology and Marketing,
Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question. Your account was suspended because you’ve got a form named Formulário de Briefing E-Commerce that’s breaking our Terms of Use by collecting login credentials.
I've deleted the offending fields and reactivated your account. You should be able to log in now.
Reach out again if you need any other help.