Não está salvando os PDFS preenchíveis no menu "meus formulários"

  • tamires.girl
    Perguntado em 24 de maio de 2024 às 09:23

    Não está salvando os PDFS preenchíveis no menu meus formulários Image 1 Screenshot 20Estou criando pds forms (pdf preenchíveis) mas não esta salvando na plataforma. Não da para salvar?

  • Lorelie Jotform Support
    Respondido em 24 de maio de 2024 às 09:42

    Hi Tamires,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I checked the PDF Editor of this form and saw that the PDF Form or Fillable PDF was saved in it. Please refer to the screenshot below:

    Não está salvando os PDFS preenchíveis no menu meus formulários Image 1 Screenshot 20

    I've cleared your form cache on our server, to refresh your form. Can you please try to clear your browser cache and see how it goes?

    Keep us updated and let us know if you need any more help.