Jotform Account Login: Account Suspension.

Gostaria de saber o porque minha conta foi suspensa?

Hello Leticia,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, your account was suspended because you’ve got a form named Media Constance that’s breaking our Terms of Use by collecting login credentials.

If you agree to follow our Terms of Use and let us delete the offending fields mentioned above, we can go ahead and lift the suspension on your account.

Once we hear back from you, we'll be able to move forward with this.

eu concordo, pode excluir esse campo

Hello Leticia,

Thanks for getting back to us and for confirming that the offending field can now be deleted. As requested, I’ve deleted the offending fields and reactivated your account. You can now log in to your account again.

Reach out again if there’s anything else we can help you with.