Jotform Account Login: Account Suspension.

  • marcos
    Perguntado em 23 de maio de 2024 às 17:55

    qual motivo para o bloqueio da minha conta?

  • Mary Eden Jotform Support
    Respondido em 23 de maio de 2024 às 18:36

    Hello Marcos,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I have forwarded this issue to the Relevant Team for review. I'll get back to you as soon as we have an update.

    Thanks for your patience and understanding, we appreciate it.

  • Mary Eden Jotform Support
    Respondido em 23 de maio de 2024 às 19:06

    Hello Marcos,

    Thanks for waiting. Your account was autosuspended, but, after carefully reviewing your form, we did not find any violations. Your account has been reinstated so you may now log in to your Jotform account without getting any issues.

    Give it a try and reach out again if you have any other questions.