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Giovana Negri C CamargoPerguntado em 23 de maio de 2024 às 08:48
Olá, bom dia!
Estou com problema no meu e-mail principal e preciso alterar, porem não consigo fazer esta alteração.
Como posso fazer a alteração do e-mail e também conseguir solicitar novamente apara fazer alterações na ficha de anamnese.
Aguardo um retorno.
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Richie Jotform SupportRespondido em 23 de maio de 2024 às 11:00
Hi Giovana,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, coming back to your question, do you want to change your account email address? You can change this in your account settings. Let me show you how:
- Go to your account profile.
- On the right side under email, click on Edit.
- Add the new email address and click the Save button.
You can check out this guide on how to change your account email address.
If the issue persist, may I know the email address you want to change for us to check?
Give it a try and let us know if this works for you.