Conta suspensa: coletando credenciais de login

Olá equipe do suporte do Jotform,

Espero que estejam bem! Estou enfrentando um problema e espero que vocês possam me ajudar.

Estava no meio da criação de alguns formulários importantes quando, de repente, minha conta foi suspensa. Acabei perdendo todo o trabalho que já havia feito. 😕

Entendo a importância das regras, mas será que há algo que possa ser feito para recuperar minha conta e o trabalho em andamento?

Agradeço antecipadamente por qualquer assistência que possam fornecer!

Hi Julia,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, After checking. your account was suspended because you’ve got a form named Clone of ZapArt | Briefing that’s breaking our Terms of Use by collecting login credentials.

I've deleted the offending fields and reactivated your account. You should be able to log in now.

Reach out again if you need any other help.