Account Suspended: offering fake job offer/service

  • Renan Reinehr
    Perguntado em 20 de maio de 2024 às 13:42

    Boa tarde

    Estava fazendo uso da plataforma para alguns testes de pesquisas que estamos desenvolvendo para ter a certeza que o JOTFORM vai entregar o que nos precisamos. Após este teste iriamos fazer uma assinatura da plataforma. porem nossa conta foi suspensa no meio destes testes de desenvolvimento das nossas pesquisas.

  • Mary Jotform Support
    Respondido em 20 de maio de 2024 às 14:20

    Hi Renan,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, your account was suspended because you’ve got a form named Formulário de Folha de Dados do Funcionário that was flagged as offering a fake service/job application scam. We understand this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    I’ve deleted the offending form and reactivated your account. You should be able to log in now. You can create the form again after changing your account email address to a corporate one.

    Reach out again if you need any other help.