Autoresponder: Adjust row spacing of fields

  • welenson
    Perguntado em 20 de maio de 2024 às 10:35

    Por favor, como ajusto o tamanho das linhas na configuração para envio do email, quando preenchido o formulario.

    Já tentei arrastar a linha pontilhada para cima, mas não vai.

    Autoresponder: Adjust row spacing of fields Image 1 Screenshot 20

  • Jefferson Jotform Support
    Respondido em 20 de maio de 2024 às 13:00

    Hi welenson,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, If I understand your concern correctly, you would like to adjust the height of the table rows in your Email Notification. If yes, then I cloned your form to test it, and I easily replicated the issue. Due to the complexity of the source code, we cannot easily update the code of the email configuration. But there is an easy fix for this, we just need to delete the existing Autoresponder and add a new one. Let me show you how:

    1. In your Form Builder, click on the Settings tab in the orange navigation bar at the top of the page. 
    2. Click on the Emails tab on the left side of the page.
    3. Click the Trash Icon on the right side of your Autoresponder and confirm the deletion. Autoresponder: Adjust row spacing of fields Image 1 Screenshot 40

    Next, we need a new Autoresponder to reset the format:

    1. In the same Emails tab, click the Add Email button and select the Autoresponder Email.
    2. Go to the Email tab and check the Email Content. Autoresponder: Adjust row spacing of fields Image 2 Screenshot 51

    Now, to remove the fields that you don't want to be displayed in the Email notification:

    1. Highlight the row, and click on the Delete row icon in the pop-up that shows below the row. You can repeat the same steps for other unwanted fields.
    2. Hit on Save to update changes in your Autoresponder.

    Autoresponder: Adjust row spacing of fields Image 3 Screenshot 62

    You can also check out this guide on Setting Up Autoresponder Emails.

    Give it a try and let us know how it goes.

  • welenson
    Respondido em 20 de maio de 2024 às 17:33

    Consigo trocar esse logo?

    Autoresponder: Adjust row spacing of fields Image 1 Screenshot 20 Screenshot 10

  • Jovanne Jotform Support
    Respondido em 20 de maio de 2024 às 19:41

    Hi welenson,

    As for your other question, I've moved that to a new thread. You can check that out here.

    Let us know if you have any other questions.