Images are not showing in the Notification Email

  • simone.lacordes
    Perguntado em 14 de maio de 2024 às 16:34

    O FORMULARIO CONTEM IMAGENS, OU QUANDO TIRA FOTO NÃO APARECE NO EMAIL ENVIADO.

    Jotform Thread 14870781 Screenshot
  • Aravir Jotform Support
    Respondido em 14 de maio de 2024 às 18:45

    Hi simone.lacordes,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, can you share the URL of the form you're having an issue with? We have a guide on Where to Find Your Form URL. Also, can you share a screenshot of the field on your form that has the images? You can check our guide on How to Post Screenshots to Our Support Forum.

    As soon as we hear back from you, we can move forward with a solution.