Não está abrindo

  • patrycia2418
    Perguntado em 12 de maio de 2024 às 23:20

    O App não está abrindo, achei que fosse meu celular, então instalei em outro e novamente não abriu. Quando aperta no app aparece o nome e então ele volta pra tela inicial do celular.

  • Myla Jotform Support
    Respondido em 13 de maio de 2024 às 01:45

    Hello Patrycia,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question. Can you confirm if you are referring to the Jotform Mobile App or an App created in Jotform? If you are referring to an App created with Jotform, can you share with us the App URL link? I can also investigate further if you can send a screenshot of what’s happening. We’ve got a guide here explaining how to do that.

    Once we hear back from you, we'll be able to help you with this.