Does Jotform charge for using a payment integration?

  • luiz.admufgd
    Perguntado em 11 de maio de 2024 às 15:22

    Boa tarde, preciso usar as opções do mercado pago em meu formulário e outras de recebimento, a usar essas opções será cobrado alguma taxa adicional ou do criador da formulário ou da pessoa que estará preenchendo o formulário ?

  • Christian Jotform Support
    Respondido em 11 de maio de 2024 às 17:44

    Hi luiz.admufgd,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But you'd have to wait until they're available again.

    Now, coming back to your question, you can integrate the form with any of the available payment processors regardless of whether you have a paid account, and Jotform will not charge you or your customers anything extra for using a payment integration. We'll not hold any funds made through your customers' payments, and all successful payments will go directly to your payment processor account.

    Let us know if you have any other questions.

  • luiz.admufgd
    Respondido em 11 de maio de 2024 às 17:50
    Good evening, no problem if the answer is in English...
    Is there a PIX option as a payment method too or not?
    Jotform <noreply> escreveu (sábado, 11/05/2024 à(s) 18:44):
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  • Christian Jotform Support
    Respondido em 11 de maio de 2024 às 18:12

    Hello Luiz,

    Thanks for getting back to us. Unfortunately, we don't have a direct integration with Pix yet. I've gone ahead and escalated this as a feature request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    Let us know if you need ant more help.