Adicionar Membros

  • welenson
    Perguntado em 10 de maio de 2024 às 08:51

    Bom dia, por favor como faço para acrescentar membros, não achei como contratar para poder usar essa opção.

    Adicionar Membros Image 1 Screenshot 20

  • Harshad_P Jotform Support
    Respondido em 10 de maio de 2024 às 12:08

    Hi Welenson,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I understand that you want to be able to add members this feature is available in our Enterprise Solutions. Can you please log in to your Enterprise account and then create a ticket from there and one of our Enterprise Support team members will be able to help you with this.

    Reach out to us if you need any more help.

  • Harshad_P Jotform Support
    Respondido em 10 de maio de 2024 às 12:24

    Hi Welenson,

    I forgot to mention this in my last reply. Can you share the full screenshot of the page you have shared in the question so we can check which feature you are referring to? Is this from a Jotform Platform?

    Once we hear back from you we can move forward with a solution.


  • welenson
    Respondido em 10 de maio de 2024 às 14:59

    Adicionar Membros Image 1 Screenshot 20

  • Harshad_P Jotform Support
    Respondido em 10 de maio de 2024 às 15:22

    Hi Welenson,

    Thanks for getting back to us and providing the screenshot. That helped me better understand the issue. I can understand you want to add members in the teams. However, in our Bronze, Silver, and Gold subscriptions, you can only have one member, which will be the account owner. To add more than 1 team member in team, this is only possible in our Enterprise account. If you want to add team members you will need to upgrade the account to Enterprise Plan. To know more about our Enterprise Plan just fill out the form on this page and one of our team members will get in touch with you.

    Reach out to us if you need any more help.