Can't Access Jotform Due to Blocked IP

Como desbloqueio o meu IP para acessar o jotform, não estou conseguindo acesso, tenho que logar com 4g .

Hi CrmUromen,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, can you provide the IP address that was banned so that we can whitelist it? 

Once we hear back from you, we'll be able to help you with this.