Upgrade Plan to Gold.

Necessitamos fazer o upgrade para o plano Gold, no entanto ainda temos 6 meses pagos do plano Prata. Seria possível fazer o upgrade do plano Prata para o Gold e apenas pagarmos a diferença de valor entre os dois planos?

Ex: Pagamos $468 em nov/2023 e temos o Prata até nov/2024. O plano Gold custa $774 anual, então a diferença entre eles é de $306. Logo, por $306 deixamos o plano como Gold até nov/2024

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We need to upgrade to the Gold plan; however, we still have 6 months remaining on the Silver plan that we've already paid for. Would it be possible to upgrade from the Silver to Gold and only pay the price difference between the two plans?

Example: We paid $468 in Nov/2023, and we have the Silver plan until Nov/2024. The Gold plan costs $774 annually, so the difference between them is $306. Therefore, for $306, we can upgrade the plan to Gold until Nov/2024.

Hi automotivaraizen,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Yes, you can Upgrade your plan to Gold and will just need to pay the difference if you choose the yearly plan, but unfortunately, it is not possible to only pay the difference just until November. If you choose to upgrade your plan today, the end period will be the same date next year. If you prefer to only be on the Gold plan for a few months, you can choose the monthly plan option.

The unused time amount for the Silver plan will be your account balance, where we will get the charge for the Monthly Gold plan if you choose to upgrade monthly.

Let us know if you have any other questions.