Report: Getting an error message

Bom dia, tudo bem?

Está com ''erro'' onde criamos os relatórios?

Atenciosamente, Anderson.

Hi agendamentocirurgicohusf,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, going back to your question, I'm sorry that you're having difficulties with this. I'll need a bit of time to check into this. I'll get back to you as soon as I can.

We appreciate your patience and understanding.

Hi Anderson,

Thanks for patiently waiting. We appreciate it. We've checked your Tables and Report Builder. But everything looks the way it should be. Check out my screenshots before:

From the Tables:

From the Report Builder:

Can you try clearing your browser caches and cookies, then log out and log back in? I also cleared your form caches to fix any cache-related issues. If the issue persists, can you send us the screenshot of your browser console log where the issue is happening? This guide will show you how to do that.

Keep us updated and let us know how it goes.

Bom dia, tudo bem?

Fiz a limpeza e ainda mantém o erro e preciso muito gerar os indicadores.

Atenciosamente, Anderson.

Hello Anderson,

Thanks for getting back to us and we’re sorry you’re having trouble with this. I tested some of your Jotform Tables and was unable to replicate the same error. Can you tell me which Jotform Tables the error occurred in? Can you share the name of the form, or share the Form URL so we can investigate further?

As soon as we hear back from you, we'll be able to help you with this.

Bom dia, tudo bem?

https://form.jotform.com/240294068798066

Preciso URGENTEMENTE criar o relatório de estatística para apresentar para a diretoria.

Atenciosamente.

Hi Anderson,

Thanks for getting back to us. I've checked the Tables of the form you provided, but I was able to open it. Check out my screenshot below:

Can you please try using another device? If the issue persists, please send us the screenshot of your browser console log where the issue is happening. This guide will show you how to do that.

After we hear back from you, we'll be able to move forward with this.