PDF issue

Estou com dificuldade para acessar os pdf de meus formulários, fui apagar 1 e sumiram todos. Ja verifiquei na lixeira porem não consta nada apagado

Hi camasprimeof,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question. Just to confirm, are you referring to the PDF document of your form, or were you referring to the downloaded PDF submissions? Can you explain a bit more of the issue so I can help you better? It would also help us understand if you could send us a screenshot. This guide will show you how to do that.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.