Minha conta foi suspensa

Minha conta foi suspensa e eu não entendi o porquê, estava fazendo um trabalho da faculdade e preciso apresenta-lo amanhã, como consigo recuperar a minha conta

Hi Guilherme,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, I am sorry you are having trouble with this. When I checked our system, I saw that your account got suspended because your form 241165512309046 is collecting login credentials, which is a violation of our Terms of Use.

Can we have your permission to remove the offending fields on the form, so we can reactivate your account?

Once we hear back from you, we can move forward with a solution.

Oh yeah absolutely, you can remove those, thanks for the help man
Em qui., 2 de mai. de 2024 às 23:48, Jotform <noreply> escreveu:
</noreply>...

Hi Guilherme,

Thanks for getting back to us. We've deleted the offending field on your form and reactivated your account. Please avoid collecting sensitive information that is against our Terms and Conditions to avoid getting suspended again in the future.

Reach out again if you need any other help.