Spreadsheet to Form Widget: Error E003

  • APPSIG
    Perguntado em 29 de abril de 2024 às 14:49

    Spreadsheet to Form Widget: Error  E003 Image 1 Screenshot 20

  • Mafe_M Jotform Support
    Respondido em 29 de abril de 2024 às 17:29

    Hi APPSIG,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, please note that the access code should be inputted as what it was written in the sheet. In the meantime, please try removing the sheet added to the Spreadsheet to form widget and add it again to see if that would resolve the issue. Let me show you how to do it:

    1. In Form Builder, click on the Spreadsheet To Form widget field.
    2. Click the Wand icon.
    3. On the Widget Settings menu on the right, click the Remove File link.
    4. After that, upload the sheet again using the upload button.

    Spreadsheet to Form Widget: Error  E003 Image 1 Screenshot 20

    Give it a try and let us know how it goes.

  • APPSIG
    Respondido em 29 de abril de 2024 às 17:36

    Boa tarde já fiz esse procedimento mas mesmo assim continua do mesmo jeito em todos os formulários que tenho

  • Mafe_M Jotform Support
    Respondido em 29 de abril de 2024 às 18:22

    Hi APPSIG,

    Thanks for getting back to us. Please try to add a new spreadsheet to form widget and hide the current one so that data collected in the current widget will not be deleted. Let me show you how:

    1. In Form Builder, click the Spreadsheet to Form widget and click the gear icon.
    2. Go to the Advanced tab and toggle the slider to ON for Hide Field.

    Spreadsheet to Form Widget: Error  E003 Image 1 Screenshot 50

    Now, add a new spreadsheet to form widget. Let me show you how:

    1. In Form Builder, click on the Add Form Element menu on the left side of the page.

    2. Under the Widgets tab, search for the Spreadsheet to Form widget and add it to your form.

    Spreadsheet to Form Widget: Error  E003 Image 2 Screenshot 61

    3. In the Widget Settings window that opens up, upload your data file and customize the other options. 

    4. Then, click on Update Widget.

    Spreadsheet to Form Widget: Error  E003 Image 3 Screenshot 72

    5. In the final stage, add the fields to view values and name them the same as on the spreadsheet.

    Spreadsheet to Form Widget: Error  E003 Image 4 Screenshot 83

    Give it a try and let us know if you need any help.