conta indevidamente deabilitada

Ao q parece, minha conta foi desabilitada por pishing, o que não ocorreu (não preparei formulários que se enquadrem em algo remotamente semelhante a pishing)

Solicito a reabilitação de minha conta

Att

Anita

Hi Anita,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, I am currently checking this issue with the relevant team, I will get back to you with an update.

In the meantime, let us know if you have any other questions.

Hi Anita,

Thanks for waiting. We have checked and see that your account was mistakenly suspended by our phishing detector. We went ahead and reinstated your account, we also whitelisted it to make sure it does not get suspended again.

Let us know if you have any other questions.

Hi, Mary
thank you very much
Em seg., 29 de abr. de 2024 às 09:04, Jotform <noreply>
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