Would the platform Make a difference If I bought a plan?

  • depylnataltec
    Perguntado em 25 de abril de 2024 às 18:14

    Olá!!!


    Infelizmente as minha colaboradoras estão achando a plataforma muito lenta.

    Por acaso, se eu comprasse um plano a plataforma ficaria rápida?

    Ou apenas me beneficiaria com um número maior de formulários?


    Ou será que meu formulário tem muitos elementos e por isso está lento?

    Voces poderiam me ajudar a identificar o motivo?


  • Marehlene_B Jotform Support
    Respondido em 25 de abril de 2024 às 18:57

    Hi depylnataltec,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, upgrading your account will have no effect on the performance of the form or Jotform itself. Regardless of your plan, the platform will function the same. This depends on your network connection, as well as the number of form fields and conditions in the form, which will affect its performance. 

    Let us know if you have any other questions.

  • depylnataltec
    Respondido em 26 de abril de 2024 às 11:31
    Thank you in advance for your return.

    I believe you have answered my question.