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ADMDEVENDASPerguntado em 25 de abril de 2024 às 11:21
Criei um fluxo de aprovação, mas preciso que tenha algumas condições, como:
Se APROVADO, que seja enviado um email para email luiza.villar.com.br com comentário.
Se RECUSADO, que seja enviado um email para o destinatário com o comentário de recusa com o motivo.Ex.: Recusei um formulário de teste, o email que recebi com a notificação da recusa não tem informação nenhuma.
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Harshad_P Jotform SupportRespondido em 25 de abril de 2024 às 13:34
Hi Anderson,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, coming back to your question, I understand you want to send an email after the form is approved or denied. This can be done in Approval Builder. It's easy to do so, Let me show you how:
1. In Approval Builder, Add the Email element after Approved.
2. Add the Email element after the Denied.
That's it now each email will be sent as per the approval action. If you approve the form the email after the approval will be sent, and vice versa for the denial. Additionally, you can check out this guide on Guide on creating emails in Approval Flow.Reach out to us if you need any more help.