Login failed - SUSPENDED

  • EDUARDO GOLDONI
    Perguntado em 29 de março de 2024 às 15:39

    PRECISO REATIVAR QUER FAZER CHECK LIST NA CASA DOS CLIENTES

  • Eleazar Jotform Support
    Respondido em 29 de março de 2024 às 15:51

    Hi EDUARDO,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry you are having issues with this. It appears that your Jotform account with the email address emgdunha@gmail.com was suspended by our Reviewer Team due to a suspected Login Credential Collection. And please be reminded that collecting sensitive data violates our Terms of Use. With your permission, we will delete the offending fields in order to reinstate your account.

    Once we hear back from you, we'll be able to move forward with a solution.