Recalculate Upload Limit

Por favor tentem recalcular pra voltar ao normal

Hi Marília,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your problem. I checked your account and currently, your upload limit is at 49.81 MB / 100.00 MB. You should be able to use your account and forms as normal.

Reach out again if there’s anything else we can help you with.