Input Table: Not Responsive and Not Doing the Calculation Properly

Boa tarde,

Um de nossos plugins não está se comportando de maneira adequada. Não tivemos alterações nas fórmulas ou nas condicionais, porém tivemos mudanças no resultado final. Esse é um exemplo do resultado de ontem com a tabela preenchida regularmente.

Já hoje, o item não está sendo preenchido automaticamente. Houve alguma alteração nesse plugin?

O item descrição está ficando em branco.

Endereço do formulário: https://www.jotform.com/pt/build/220955994738676

Hi Victor,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I'm sorry that this is happening. I checked this Input Table and I was unable to interact with it as it is not clickable on my end so I created a ticket and escalated this to our Developer team.

Although we don't know exactly when the issue will be fixed, we’ll circle back to this thread when we have an update.

Thanks for your patience and understanding, we appreciate it.

Bom dia, saberiam me dizer se teria algum retorno acerca desse erro?

Hi Victor,

Thanks for your patience while we’re looking into this. Although we don’t have a solution yet, rest assured, we’ll keep working on this until it's resolved. We’ll get back to you as soon as we have an update.

In the meantime, let us know if you have any other questions.

Bom dia,

Gostaria de saber se teria alguma atualização acerca desse erro. Obrigado.

Hi Victor,

There haven’t been any updates yet. I know that it’s taking some time to resolve. I’ve marked this as a Priority and reached out to our Developers again. We’ll let you know as soon as there’s an update.

Thanks for your patience and understanding, we appreciate it.

Bom dia,

Temos alguma resolução sobre esse erro? Passaram-se 7 meses desde o conhecimento desse problema e 3 meses desde o último contato, saberia me dizer se teve algum andamento sobre isso?

Hi Victor,

I understand that this is taking longer to solve than expected. Although we don’t have a solution yet, rest assured, we’ll keep working on this until it's resolved. We’ll get back to you as soon as we have an update.

Let us know if you have any other questions.